Our Mission

To support the healthcare system by providing safe, compliant, and fully traceable medical devices, coupled with reliable service and support aimed at ensuring the operational continuity of healthcare facilities.

We work daily alongside hospitals, clinics, and healthcare providers with the goal of being a solid and responsible partner, capable of combining regulatory rigor, product quality, and concrete attention to the customer's operational needs.

Support that goes beyond supply

For Health Defence, distributing medical devices means more than just delivering the product.
It means taking an active role throughout the entire supply chain, ensuring that each device is:

Our commitment is to ensure operational reliability for healthcare facilities, reducing complexity, risks, and inefficiencies, and allowing healthcare professionals to focus on patient care.

Quality, safety, and compliance as guiding principles

Health Defence's mission is based on a structured approach to quality, inspired by the principles of ISO 9001 and fully aligned with the requirements of the MDR.
Every activity is aimed at:

This approach allows us to operate with responsibility towards patients, healthcare professionals, and the system as a whole, strengthening the trust of our partners over time.

A customer-focused service model

Our mission translates daily into a service model based on listening, rapid response, and ongoing support.
We support customers:

We believe that effective service is an integral part of the safety and quality of the device itself.

Responsibility, Ethics, and Organizational Culture

Health Defence's mission is based on an unwavering commitment to quality, safety, and responsibility, principles that guide our daily operations and the way we collaborate with the healthcare system.

 

Structured processes and ongoing controls ensure device compliance and traceability throughout the supply chain.

 

At the same time, we foster a corporate culture based on ethics, transparency, and care for people, valuing skills, inclusion, and fairness in relationships with customers, partners, and institutions. This approach allows us to operate as a solid, knowledgeable partner aligned with the needs of a highly responsible sector.

Our Commitment

For Health Defence, supporting the healthcare system means ensuring continuity, reliability, and security, both now and over time. This is our commitment to our customers, industry partners, and the entire healthcare ecosystem.